Refund and Returns Policy

Your Satisfaction is Our Priority

If you are not completely satisfied with your purchase, we are here to help.

Returns

• Timeframe: You have 30 calendar days to return an item from the date you received it.

• Conditions: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

• Receipt: A receipt or proof of purchase is required to complete your return.

Refunds

• Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.

• Processing Time: You will receive the credit within a certain amount of days, depending on policies.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at +971 52 984 7006.

Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.